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FAQ

If you have any further questions feel free to reach us by text, call, or email!

  • What is Mobile or In-Home Healthcare?
    We offer in-home Massage Therapy services for patients in Southeastern Ontario. As a patient you can expect the same treatment in the comfort of your own home, as you would any other clinic. Our Mobile Clinic has adapted to the growing needs of our patients by providing Massage Therapy services for those with limited mobility, unable to travel outside of their home, or even those with busy schedules! Our Registered Massage Therapists are here to serve you!
  • What can I expect from my Treatment?
    Our highly knowledgeable therapists specialize in a variety of orthopaedic conditions. Our goal is to aid in your recover and return to your normal function. You can expect an in-depth review of your health history if you are a first time client followed by a thorough orthopaedic assessment. Then, a personalized treatment plan will be delivered to tackle the root cause of your problem. Towards the end of your treatment, you may be given personalized home care prescription or exercise prescription to help in rehabilitation until your next appointment.
  • Should I bring anything?
    Absolutely not! If you have already submitted your RCVR Clinic Health Intake Form all you have to do is wait for your therapist. The best part about using RCVR, is that our therapists come to you! They supply all materials needed for treatment including assessment tools, portable table, linens, oils, etc. We recommend our patients wear comfortable athletic wear so you will be able to maneuver more easily when performing any special testing or exercise regimen.
  • COVID-19 Protocols
    We ask that if you are/have been experiencing any symptoms of COVID-19, or have been diagnosed with COVID-19 in the last 14 days to please reschedule. Please have a mask with you to be worn during treatment; you can expect COVID-19 screening prior to, and at your appointment. As per the directives under the Ontario Ministry of Health and the Ontario Chief Medical Officer of Health, RMT's are required to follow their guiding principles regarding IPAC, PPE, and other safety protocols. Therefore, you can rest assured all equipment will be thoroughly cleaned between patients using medical grade disinfectant. For any other COVID-19 related queries contact the mobile clinic or you can read more on the CMTO website.
  • Where can I get my treatment done?
    It's up to you! Typically a treatment area is approximately 7ft x 7ft so whether it's in your living room or even backyard!
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